Product Manager

About Alivo

At Alivo, we’re transforming how businesses connect with their customers. Using cutting-edge AI, we help companies deliver instant, intelligent, and personalized communication that drives growth and customer loyalty. Our mission is simple: empower businesses to thrive by making every interaction unforgettable.

Who We’re Looking For

We're looking for a scrappy, hands-on PM to dig into client and market analytics to help scope the what and the why — roadmap, prioritization, and turning customer needs and founder vision into clearly scoped work the team can ship. You won't just consume metrics someone else prepares; you'll dig into how clients set up and use the product, run the analysis yourself, and turn what you find into the decisions you're making. Experience with roofing, sales, crms, and AI is a plus.

What You'll Do

  • Own the product roadmap and prioritization in partnership with the founder — decide what we build next, and be able to explain why.
  • Translate customer needs, user feedback, and founder vision into clear, well-scoped specs engineers can build without guesswork.
  • Manage and sequence the backlog; keep work unblocked and the team focused.
  • Define what success looks like for each feature (outcomes, metrics) and close the loop after launch.
  • Work directly with engineering and QA on scope, tradeoffs, and release timing.
  • Talk to users and customers regularly; bring evidence, not just opinions, to prioritization calls.
  • Reason about AI product nuance — non-deterministic behavior, evals, quality/cost tradeoffs, and what "good" means for LLM-powered features.
  • Own product and usage analytics: dig into how clients configure and use the product, analyze usage patterns, and build the dashboards and reporting that show what's actually happening across our accounts.
  • Turn that analysis into action — let real usage drive prioritization, and flag where clients are getting stuck, underusing features, or setting things up in ways we should address.

Qualifications

  • 3+ years of product management experience shipping software products.
  • Strong prioritization and decision-making — you can say no and explain the reasoning.
  • Excellent written communication; crisp specs and clear, defensible thinking.
  • Customer empathy and a habit of grounding decisions in evidence.
  • Comfortable in a small, fast team — hands-on, low-ego, and scrappy.
  • Hands-on with data — you can pull, analyze, and make sense of product usage (via SQL and/or analytics tools) and turn raw numbers into a clear story.
  • Experience with technical, developer, or AI/LLM products.
  • Familiarity with product analytics tools (e.g. Amplitude, Mixpanel, Metabase) and comfort writing SQL.
  • Track record taking products from 0-1 through early scale.
  • Light technical fluency — can read an API, reason about feasibility alongside engineers.
  • Familiarity with tools like Linear.

Interested? 

Email your resume to jobs@alivo.ai to apply.