Reporting & Analytics — Alivo
Platform Feature

Stop Guessing.
Start Knowing.
Every Number That Matters.

Which sources book? Which agents convert? Are you answering the phone? Alivo answers all of it—so you shift budget toward what works and fix what doesn't.

Source Attribution Call Analytics Agent Performance Revenue Tracking Live Activity
Alivo Analytics Dashboard
24h 30d All
Calls
347
↑ 18%
Texts
1,204
↑ 22%
Appts
89
↑ 31%
Est. Rev
$267K
↑ 28%
Source Analysis
Google LSA
142 leads
41% Won
Angi
63 leads
22% Won
Live Activity
Appointment booked — Sarah M. via Google LSA 2m ago
Call forwarded — James T. · Angi lead 5m ago
Doc signed — Mike R. · estimate follow-up 11m ago
Critical business questions
answered automatically
100%
Of lead sources tracked
with revenue attribution
Real-Time
Live activity feed across
every channel
Zero
Gut-feel decisions.
Numbers only.

The Questions Every Owner
Deserves to Finally Answer

Every dollar you spend on ads, every phone that rings, every lead that goes cold—Alivo tracks it all and tells you exactly where money is made and where it's lost.

📊

Which lead sources actually book?

See appointment-to-lead rate and estimated revenue by source — Google LSA, Angi, Thumbtack, website form, and more — so you can compare ROI of every channel side-by-side.

🏆

Which agents convert?

Per-agent win rates reveal which agents are booking jobs and which ones need coaching — with wins defined by your goal: appointments, links clicked, calls forwarded, or documents signed.

📞

Are we answering the phone?

Call analytics break every call down by outcome: booked, transferred, voicemail, spam, disconnected, or unresolved. Catch the location that stops answering before it costs you.

🔍

Where do conversations die?

Drop-off analysis shows exactly where SMS and call conversations stop before a win — filterable by agent and source — so you can fix the weak spots, not just the symptoms.

Every Report You Need,
Built Right In

Your dashboard tracks volume and trends over time — 24h, 7d, 30d, custom, or all-time — with period-over-period comparisons across every metric.

Dashboard Overview

Your command center. See the big picture at a glance — then drill down into any metric. Period-over-period comparisons make trends impossible to miss.

  • Total calls, texts, emails, and appointments with period-over-period change
  • Estimated revenue — appointments × your configured average job size × conversion rate
  • Time saved — estimated from message volume, configurable per message
  • Editable assumptions so your numbers always reflect your business, not generic benchmarks
  • Time windows: 24h, 7d, 30d, custom range, or all-time
Dashboard Overview · Last 30 Days
Total Calls
347
↑ 18%
Texts Sent
1,204
↑ 22%
Appointments
89
↑ 31%
Est. Revenue
$267K
↑ 28%
Time Saved This Month
187 hrs
Based on avg 9 min/msg
Revenue Assumptions
Avg job: $3,800 · Close rate: 79%
Edit ✎

Source Analysis

Group every contact by lead source and compare performance head-to-head. Prove ROI on LSA vs. Angi with real appointment and revenue data.

  • Lead count by source: Google LSA, Angi, Thumbtack, website form, and any custom source
  • Pipeline "Won" rate per source — who's actually booking, not just clicking
  • Appointments booked and estimated revenue per source
  • Side-by-side comparison makes budget decisions obvious
  • Justify or cut ad spend with numbers, not gut feel
Source Analysis · 30 Days
Google LSA
142
Leads
41%
Won
$128K
Rev
Website Form
86
Leads
38%
Won
$79K
Rev
Angi
63
Leads
22%
Won
$34K
Rev
Thumbtack
44
Leads
18%
Won
$26K
Rev

Agent Analysis

Per-agent performance breakdown. Every agent shows conversations started, wins earned, and estimated revenue — with wins defined by your agent's goal.

  • Conversations, wins, and win rate per agent
  • Win definition adapts to agent goal: appointment booked, link clicked, call forwarded, or document signed
  • Estimated revenue per agent makes contribution crystal clear
  • Catch underperforming agents before they drain your budget
Agent Performance · 30 Days
L
Lilly — Inbound Calls
Goal: Appointment booked
91%
Win rate
E
Evan — Web Leads
Goal: Appointment booked
84%
Win rate
J
Jenna — Estimate Follow-Up
Goal: Document signed
67%
Win rate
A
Alex — Review Requests
Goal: Link clicked
78%
Win rate

Call Analysis

Every phone call has an outcome. Alivo categorizes them all so you can see exactly what's happening on the lines — and where calls are falling through the cracks.

  • Booked — lead converted to an appointment during the call
  • Transferred — call connected to a live team member
  • Voicemail, spam, disconnect — every outcome tracked and categorized
  • Resolved, message left, unresolved — nothing falls through the cracks
  • Catch locations that stop answering before it tanks your LSA rating
Call Outcomes · 30 Days · 347 Calls
148
Booked
89
Transferred
62
Voicemail
Booked
43%
Transferred
26%
Voicemail
18%
Resolved
8%
Unresolved
5%

What Owners Say When the
Numbers Don't Lie

★★★★★
"The AI is very real and able. I love not having to do personal responses to each customer. Response time has been cut by 80%. Mattie has been instrumental in the success of our agents."
Val S.CS Roofing Company
★★★★★
"Alivo is answering the phones with zero missed calls and great response times. It solved a lot of issues for us. Fast response times and very personalized."
David L.Cobex Construction
★★★★★
"Alivo has been a huge game changer. I can jump on a job site and not worry, because I know Alivo is backing me up. It's like having an office manager who never takes a day off."
Sawyer G.Roofing and More

Got Questions? We've Got Answers.

Yes. When contacts enter Alivo, their lead source is captured and tracked through the entire conversation — from first contact to booked appointment. No manual tagging needed. Your source analysis populates automatically as leads come in.
Absolutely. Your estimated revenue is calculated as appointments × your configured average job size × your conversion rate. Both numbers are editable in your dashboard settings so the revenue figures always reflect your actual business, not industry averages.
A win is defined by your agent's goal — not a one-size-fits-all metric. For inbound call agents, a win might be an appointment booked. For estimate follow-up, it might be a document signed. For review agents, it's a link clicked. You configure the goal; Alivo tracks it.
Yes. The live activity feed shows texts sent, calls received, appointments booked, links clicked, and documents signed as they happen — no refresh required. It's useful for busy days when you want a live pulse on the business without digging into reports.

Prove Your ROI.
Kill the Gut Decisions.

Get a personalized demo and see how Alivo tracks every lead source, every call, and every conversation — so your next budget decision is backed by numbers, not hunches.

Go live with full reporting and analytics within days of onboarding.